CHC52015 Diploma of Community Services

This course prepares you for work in the roles of community services, case management and social housing work. Note, we are currently only offering the Diploma Community Services RPL Course and are in the process of developing this course with future dates to be advised.

Course Description

Want to get more involved in your community? The Diploma of Community Services gives you the skills to be able to work in areas involving the managing, co-ordinating and delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. You will usually be providing direct support to others. You may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business.

From time to time, Alphacrucis College is able to offer people with 5 or more years community services experience the opportunity to obtain an accredited Diploma of Community Services by applying for Recognition of Prior Learning (RPL) and participating in a special 5-day RPL intensive delivery mode. This RPL mode draws upon your many years of community engagement ministry experience and provides quality gap training. To find out more about the RPL course, visit The Diploma of Community Services - RPL.


Course Structure

The Diploma of Community Services is an 18-month course, offered nationwide, through a combination of intensives and online study, comprising 16 units of competency.

This course consists of:

  • 8 core units
  • 8 elective units

To be awarded the Diploma of Community Services, students must show competency in 8 core and 8 elective units.

Note that in Victoria the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA).


Core - 8 Units

CHCCCS007 Develop and implement service programs

CHCCOM003 Develop workplace communication strategies

CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

CHCDIV003 Manage and promote diversity

CHCLEG003 Manage legal and ethical compliance

CHCMGT005 Facilitate workplace debriefing and support processes

CHCPRP003 Reflect on and Improve own professional practice

HLTWHS004 Manage work health and safety

Elective - 8 Units*

LEDWLD501 Understand and develop a worldview

CHCCDE010 Develop and lead community strategies to enhance participation

CHCPRT001 Identify and respond to children and young people at risk

CHCFAM003 Support people to improve relationships

CHCMHS001 Work with people with mental health issues

CHCCCS004 Assess co-existing needs

CHCCCS003 Increase the safety of individuals at risk of suicide

MINACE501 Participate in community engagement

CHCSOH001 Work with people experiencing or at risk of homelessness

CHCAGE001 Facilitate the empowerment of older people

CHCDFV001 Recognise and respond appropriately to domestic and family violence

*units offered may vary depending on location

For more details on which subjects you can choose, see the current enrolment guide for this course.

Entry Requirements

Essential Requirements: Nil. It is recommended students have a minimum of year 10, or equivalent. Students without a year 10 level, should demonstrate at least five years of community involvement. Each participant is required to complete the RPL Experience Checklist.

Recommended Requirements: IELTS 5.5 for International Students.

  • This program requires a government issued Unique Student Identifier (USI) number. See for details and to secure your USI.
  • A 200-word Statement of Intent, which is a short summary of why you wish to study this program.
  • A reference from a Community Leader which endorses your readiness and suitability to complete community services training and undertake a community services work placement in the community. The letter should contain the endorser's letter head, contact details and signature. Examples of appropriate community include: Pastor or Minister, Rotary Member, Council Member, or JP.

Study Modes

Delivery Mode: Online
Locations: Online
Duration: 1.5 years full-time/Part-time Equivalent
Intakes: Multiple

2022 Dates

We are currently only offering the Diploma Community Services RPL Course and are in the process of developing the full course, future dates to be advised.

Fees & Timetables

A complete Fee Schedule for all Alphacrucis programs and courses can be found in our Fees Information section. 

For a full list of course dates for new and continuing students, please see our Timetables.

VET Student Loans are available for students who meet the eligibility requirements to assist in financing studies. A VET Student Loan creates a debt that must be repaid to the Commonwealth.

For students who cannot access government loans, an alternative option is Study Loans, a private student loan provider. To learn more about VET loans provided by Study Loans, click here.

For more information, email or call Sharon Clark on 02 8893 9077.

Course Learning Outcomes

Not applicable for VET courses.

Alumni Stories

“Completing the Diploma has enabled me to have more confidence working in this field, and developing programs to be effective and of a high standard. It has also brought increased credibility when attending community gatherings and interagencies as I am now seen by others working in these fields to be qualified for the work.”

Jill Whalan,

Diploma of Community Services graduate


Career Opportunities

Once you get to know the uniqueness of your community, the possibilities are endless. You can work for community agencies, coordinate volunteers, or create your own service to meet a community need: Soup Kitchen? Opshop? Working with refugees? What does your community need?

Student Services

For more information on the suite of student support services available, please see our Student Services section.

Course Codes

Course Code: CHC52015    RTO National code: 90525    Legal name: Alphacrucis College Limited