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Future Students Officer/Recruiter


  • Great team culture
  • Location close to transport hub, flexibility for remote working
  • Full Time (Fixed-Term, 2 years)

** Candidates must have an ongoing and unrestricted right to work in Australia to apply for this position **

About this Opportunity:

The purpose of this role is to follow up with potential students, understand and match their needs with AC courses, and guide them in their application to AC’s Diploma, Bachelor or Masters courses.

Your new team:

Alphacrucis University College (AC) is Christian college with a reputation for excellence in training, teaching and research. AC has students worldwide, served via 7 campuses throughout Australia and New Zealand and via our online campus.

Whilst we are Christian in heritage and values, we welcome students of all worldviews. We offer qualifications from VET Certificate to Bachelors, Masters and PhD degrees in Ministry, Theology, Business, Education, Social Science/Counselling, Music/Media and Chaplaincy. Our vision is to be a global Christian university, transforming neighbourhoods and nations.


  • Achieving new student application and enrolment targets each semester
  • Following up (via phone calls, emails, direct text/chat messages, face-to-face campus visits, campus and external events) future student enquiries and be the “voice” of AC and the first point of human contact for these future students
  • In the follow up conversations and process, make a genuine human connect with enquirers, understand their needs, pain points and goals and match these with the right AC course.
  • Qualifying which enquiries are genuine and which are not (either due to lack of interest, change of circumstances, inability to fund studies, or inability to meet our entry criteria)
  • Answering questions and supporting future students on their online applications • Attending AC Open Days (physical and virtual)
  • Occasional travel to attend external events - career expos, conferences, and school/church visits to engage with future students (this may involve a small amount of local and interstate travel)

Required Skills and Proficiencies:

  • A Bachelor degree would be favourable, but not essential. Ideally studied at AC or similar courses at similar higher education institutions
  • Proven experience in a phone-based consultative sales environment; with a high level of emotional intelligence and interpersonal skills, and the ability to be focused and assertive in managing conversations
  • A strong drive for personal achievement and success, comfortable and motivated by targets
  • Organised and detailed-oriented in follow up and tracking activities in AC’s CRM system (Salesforce)
  • Understanding of the mission of higher education within the church
  • Exceptional people, communication and customer service skills
  • Highly responsible, punctual and reliable.
  • Well organized
  • Commitment to the Christian faith that informs one’s professional and personal choices and commitments
  • A genuine passion for connecting with people and helping them
  • Experience with similar kinds of sales admin process and system.


  • To be considered for this opportunity send your resume and cover letter to Human Resources. In your cover letter please address the required skills and proficiencies listed above.
  • This position description can also be viewed at
  • APPLICATIONS CLOSE at 28 FEB 2023, unless filled prior to this date.
  • PLEASE NOTE: Due to high volumes of applications, only those shortlisted will be contacted.

** Candidates must have an ongoing and unrestricted right to work in Australia to apply for this position **