JOB DETAILS:
- Great team culture
- Location close to transport hub, flexibility for remote working
- Full Time (Sydney Based)
** Candidates must have an ongoing and unrestricted right to work in Australia to apply for this position **
About this Opportunity:
The Partnerships Administrator will assist in the processing, maintenance, and accuracy of student records under the supervision of the Senior Student Progression Officer. They will be involved in the student journey from application to graduation for our partner college, local church college (LCC) and third party students.
Your new team:
Alphacrucis University College (AC) is an accredited Christian higher education provider with a reputation for excellence in training, teaching and research. AC’s main campus is in Sydney, Parramatta, with thousands of students throughout Australia and around the world, learning online or in mixed (online + Face to face) modes.
We offer qualifications from VET Certificates to Bachelors, Masters and PhD degrees in Ministry, Theology, Business, Education, Social Science/Counselling, Music/Media and Chaplaincy. Our vision is to be a global Christian university, transforming neighbourhoods and nations.
Responsibilities:
- Process applications and credit transfer requests.
- Process enrolments, withdrawals, and other student-related requests received by third parties, local church colleges, and partner colleges.
- Support Partner College and LCC liaisons by sharing application and enrolment data for their college Work with Finance to prepare financial payments to Partners and HE LCC’s each semester. Assess and respond to enquiries from faculty, staff members, facilitators and other stakeholders.
- Develop and configure the student management system (Quercus) by setting up fees, courses, student records and grades for partner college, LCC and third party students.
- Assist with the processing of graduation, including assessing completions, printing, and organization.
- Participate in the life and community of the College.
- Fulfil other duties as required by management and other department personnel as requested/required.
Required Skills and Proficiencies:
- The completion of a VET or HE degree (desired).
- Experience in an administrative or customer service role (desired).
- Demonstrated experience in communicating, both verbally and in writing, in a succinct, professional, and responsive manner.
- An understanding of the VET and Higher Education sector.
- Customer service focused: committed to providing exceptional and complete customer service across all channels – written, phone and face to face.
- Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
- Commerciality: ability to apply knowledge in a practical, commercial manner.
- Teamwork: willingness to assist and support others as required and get on with team members.
- Time management/organisation: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.
- Professional approach.
- Ability to work under pressure.
- High level of ownership of responsibilities
- Organisational and time management skills.
- Excellent attention to detail.
- Confident manner.
- Positive approach to change.
- Ability to think creatively when problem solving
HOW TO APPLY
- To apply for this role please click on the 'Apply Now' button below and complete the online application.
- APPLICATIONS CLOSE until filled
- PLEASE NOTE: Due to high volumes of applications, only those shortlisted will be contacted.
- If you have any enquiries regarding the details of this role, please email careers@ac.edu.au
** Candidates must have an ongoing and unrestricted right to work in Australia to apply for this position **
