Unit Content
Outcomes
1. Develop an understanding of human behaviour and communication.
2. Demonstrate knowledge of and competence in verbal and non-verbal interpersonal communication skills in specific social sciences contexts.
3. Recognise and evaluate personal interpersonal and communication skills and behaviours, including ethical and worldview perspectives.
4. Evaluate interpersonal communication skills within various socially and culturally diverse contexts.
Subject Content
- Understanding human behaviour and communication
- Communication: intrapersonal, interpersonal, and contextual
- Communication in a range of cultural and social contexts
- Empathy and understanding others
- Core Conditions of a helper
- Micro-skills: helping conversations
- Micro-skills: non-verbal attending – Observing and body language
- Micro-skills: verbal attending – listening, reflecting content & feelings
- Micro-skills: verbal attending – questions, summarising & paraphrasing
- Micro-skills: personal reflection and analysis
- Managing challenging & conflictual communication
- Wellbeing of the Helper
This course may be offered in the following formats
- Face to face (onsite)
- eLearning (online)
- Intensives
This subject typically runs as an online recorded unit which are watched weekly, with online-live tutorials.
Please check the timetable to see when this subject will next be offered at Alphacrucis University College.
Assessment Methods
- Quiz Week (30%)
- Role Play and Reflection Paper (40%)
- Minor essay (30%)
Prescribed Text
No prescribed text – all readings will be provided
