Details for Promote team effectiveness

Christian Leadership

This unit specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

This unit partially covers the skills of CLEAD402B Acquire leadership skills. These two units can be co-assessed for the purpose of this qualification.


Quick Info

  • Currently offered by Alphacrucis: Yes
  • Course code: BSBFLM412A
  • Credit points: 15

Awards offering Promote team effectiveness

This unit is offered as a part of the following awards:

Unit Content

Curriculum Objective

1 Plan to achieve team outcomes
1.1 Team purpose, roles, responsibilities, goals, plans and objectives are identified, established and documented in consultation with team members
1.2 Team members are supported in meeting expected outcomes

2 Develop team cohesion
2.1 Opportunities are provided for input of team members into planning, decision making and operational aspects of work team
2.2 Team members are encouraged and supported to take responsibility for own work and to assist each other in undertaking required roles and responsibilities
2.3 Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions
2.4 Issues, concerns and problems identified by team members are recognised and addressed or referred to relevant persons as required

3 Participate in and facilitate work team
3.1 Team members are actively encouraged to participate in and take responsibility for team activities and communication processes
3.2 The team is given support to identify and resolve problems which impede its performance
3.3 Own contribution to work team serves as a role model for others and enhances the organisation's image within the work team, the organisation and with clients/customers

4 Liaise with management
4.1 Communication with line manager/management is kept open at all times
4.2 Information from line manager/management is communicated to the team
4.3 Unresolved issues, concerns and problems raised by the team/team members are communicated to line manager/management and followed up to ensure action is taken
4.4 Unresolved issues, concerns and problems related to the team/team members raised by line managers/management are communicated to the team and followed up to ensure action is taken

Prescribed Text

No text required.