Element

Performance Criteria

Identify and promote organisational purpose, vision and goals

1.1

The purpose of the organisation is documented by reference to organisational leaders, constitutive documents, historyand the contemporarysetting

1.2

Vision statementis set out, drawing on the organisational purpose

1.3

Goalsare established on the basis of organisational purpose and vision

1.4

Purpose, vision and goals are promoted within and outside the organisation

Categorise and utilise various leadership styles

2.1

Different styles of leadership are categorised

2.2

Alternate leadership stylesare identified as being more appropriate in different contexts

2.3

Influence is exercised by motivating followers to positive moral values and higher-order needs

Mentor and coach individuals and groups

3.1

Purpose for mentoring is documented in terms of outcomes for both the mentor and the mentoree

3.2

Procedures for monitoring, supporting and evaluating the outcomes of the mentoring process are established and followed-up

3.3

Techniques for one on one coaching, as well as group coaching skills, are implemented

3.4

Mentoring procedures are established for situations of conflict and/or failure

Provide feedback on performance

4.1

Feedbackis obtained from both the facilitator on personal performance

4.2

Feedback is sought from the learner on the outcomes achieved

4.3

The impact of the facilitation relationship is reviewed using identified evaluation processes

4.4

Self evaluationand reflection on own performance in managing the relationship is carried out and areas for improvement are identified