Details for Business Communication

Do you want to communicate more effectively in business or everyday life?

This subject aims to educate students on how to effectively communicate within today’s fast paced business environment. Within this subject, students will be able to identify challenges and overcome obstacles to successful business communication through the approaches of both verbal and non-verbal communication.

Quick Info

  • Currently offered by Alphacrucis: Yes
  • Course code: COM001
  • Credit points: 10
  • Subject coordinator: Ka Lun Kenelm Chan

Awards offering Business Communication

This unit is offered as a part of the following awards:

Unit Content


  1. Define a basic understanding of business communication theories, strategies, and processes;
  2. Discuss current issues within business communication through a Christian faith perspective and worldview;
  3. Identify the importance of diversity and inclusive practices in business communications;
  4. Acquire technical communication skills for application across a range of business and organisational contexts;
  5. Illustrate the ability to work within a team to complete a project through applied business communications strategies.

Subject Content

  • Understanding Business Communications Processes
  • Communications in a Digital Era 
  • Workplace Communication: The Organisation and Environment
  • Effective Communication through Writing and Verbal Skills
  • Communication across the Organisation
  • Sustainable and Ethical Workplace Practice and Communications
  • Cultural Awareness in Business Communications: Indigenous and International Contexts
  • Communication with the Client
  • Engagement with social media and Business Communications

This course may be offered in the following formats

  • Face to face on site
  • E-learning (online)
  • Intensive

Please consult your course prospectus or enquire about how and when this course will be offered next at Alphacrucis University College.

Assessment Methods

  • Journal Entries (25%)
  • Case Studies (30%)
  • Group Business Report (30%)
  • Group Presentation (15%)

Prescribed Text

  • Hopwood, Nicole, and Judith Dwyer. The Business Communication Handbook. 11th edition. Cengage Australia, 2019.

Please consult your instructor before purchasing any texts